How It Works
Your Care Journey
Here’s what to expect from start to finish.
Complete Your Online Intake
Start by filling out your intake form with your health history, service needs, goals, and any relevant medical information.
- Choose the service you’re interested in
- Submit your medical history and background details
- Complete any required forms or consents
- Add your payment information if prompted
Provider Review
Your information is reviewed by your provider. If needed, you may be asked for additional details, labs, or clarification before care is finalized.
- Your case is reviewed asynchronously
- Labs may be ordered depending on the service
- Treatment eligibility is assessed individually
- You’ll receive next steps if more information is needed
Receive Your Care Plan
Once your review is complete, your provider initiates your care plan. This may include prescriptions, lab follow-up, treatment guidance, or ongoing support options.
- Prescriptions are sent if appropriate
- Lab recommendations and follow-up are provided as needed
- Ongoing support options are available for select services
- You can continue care on a one-time or monthly basis
What to Expect
A few important things to know before you get started.
Common Questions
Helpful answers before you begin.
When am I charged?
Charges are aligned with the service you select. Depending on the service and workflow, you may be asked to add a card on file before care begins.
Do I need a membership?
No. Many services can begin with a one-time visit. Optional memberships are available for patients who want ongoing support.
Will I need lab work?
Some services may require labs before or during treatment. If labs are needed, your provider will guide you through the next steps.
What happens after I start?
Once your care is initiated, you’ll receive your treatment plan and any applicable follow-up instructions, prescriptions, or support options.
Ready to Get Started?
Start your intake online and take the first step toward care that’s simple, transparent, and designed around you.
